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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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saidou bathiel ba

October 2, 2025

5  out of  5
rating by saidou bathiel ba
"State Farm is good"
We responded:
"Thank you! We appreciate your business!"
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Brahim Tall

October 1, 2025

5  out of  5
rating by Brahim Tall
"Good price from Ms Jones"
We responded:
"So glad we could save you money! Let us know if we can further assist you! Thanks for your business!"
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borris jeffries

September 23, 2025

5  out of  5
rating by borris jeffries
"Saved money"
We responded:
"Great! So glad we were able to save you money! We appreciate your business!"
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Karen Nelson

September 23, 2025

5  out of  5
rating by Karen Nelson
"Miss. Zina was very helpful and answered all of my questions. I would definitely recommend this agency."
We responded:
"Thanks so much! We appreciate you. Please let us know how we can serve you in the future!"
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Terry D (I)

September 19, 2025

5  out of  5
rating by Terry D (I)
"Love statefarm"
We responded:
"We certainly appreciate you! Thanks for your business and let us know how we can service you in the future!"
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Llyod

September 19, 2025

5  out of  5
rating by Llyod
"Ms Jones is the best!"
We responded:
"Thanks so much! So glad that you were happy with Ms Jones and the great service."
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LaSenette Richardson

September 17, 2025

5  out of  5
rating by LaSenette Richardson
"My State Farm agent is very professional, helpful and knowledgeable in her job."
We responded:
"Thanks so much! We aim to please. Let us know if you have any questions or need further assistance. "
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Paul Holly

September 10, 2025

5  out of  5
rating by Paul Holly
"Ms Jones does good work"
We responded:
"Thanks so much! We take joy in knowing our customers are taken care of. We certainly appreciate you!"
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Muke Wooten

September 3, 2025

5  out of  5
rating by Muke Wooten
"Easy quick and excellent service by ms jones"
We responded:
"Thanks so much! We appreciate your business. Let us know how we can further assist you!"
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Abou Diop

August 21, 2025

5  out of  5
rating by Abou Diop
"State Farm at Janice Gray is good. Love MsJones and Zena"
We responded:
"Thanks so much! So glad we could be of service. We appreciate your business!"
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Jacqueline Brown

June 5, 2025

5  out of  5
rating by Jacqueline Brown
"Spoke to representative Sharon at the Elvis Presley office and she was amazing helping me to resolve my questions. Awesome!!"
We responded:
"We appreciate you so much! Our goal is to deliver great customer service each and every time! Let us know if you have any other questions."
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Lawrence Wilson

May 29, 2025

5  out of  5
rating by Lawrence Wilson
"Great and helpful service"
We responded:
"Thanks so much for your business! We appreciate you!"
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Phillystene Terry

May 23, 2025

5  out of  5
rating by Phillystene Terry
"Whitney actually worked with me for three hours to help find the rates for my auto and home insurance."
We responded:
"We certainly appreciate your business Phillystene and the 5 Star review of Whitney and this Agency. Great service delivery each and every time is of utmost importance here. Thanks so much and Congratulations on getting married. I saw the photos and you were beautiful!"
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Abdoulaye Gadio

May 22, 2025

5  out of  5
rating by Abdoulaye Gadio
"Thanks zena Jordan for the professionalism, so sweet and a good costumer service."
We responded:
"Thanks so much for your business! So glad Zena was able to deliver and assist with what you needed! Professionalism, great customer service and kindness is definitely wonderful to hear!"
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Cameron Barnes

March 17, 2025

5  out of  5
rating by Cameron Barnes
"Zena was so great! She was very knowledgeable and taught me alot about life insurance."
We responded:
"Thank you for your valuable comments! We appreciate you as a customer and happy that Zena was able to provide great service and knowledge on life insurance! Thanks Janice Gray"
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Cecelia Woods

March 7, 2025

5  out of  5
rating by Cecelia Woods
"Great customer service saved money"
We responded:
"Awesomeness! So happy you are satisfied with the experience! Let us know if we can further assist you! Janice Gray"
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Gretch P

February 26, 2025

5  out of  5
rating by Gretch P
"Professional, kind, and very helpful. I had an out of state claim and they helped me same day. Great experience!"
We responded:
"So happy we could assist you! Thanks so much for the opportunity to serve! Janice Gray "
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Linda Jackson

January 6, 2025

5  out of  5
rating by Linda Jackson
"Michi Jones is the very best at Janice Gray's office"
We responded:
"Thanks so much for the great review ! We appreciate your business and so happy that you are pleased. Thanks Janice Gray! "
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Torian Harris

January 2, 2025

5  out of  5
rating by Torian Harris
"I called and was given excellent customer service from Zena Jordan. She listened to my problem, took the appropriate actions and resolved my issues within minutes. Zena was pleasant, courteous and professional."
We responded:
"Thanks so much Torian! We appreciate your kind words and very happy that Zena could assist you. Happy New Year to you and your family!"
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Earnest Shinault

November 14, 2024

5  out of  5
rating by Earnest Shinault
"Whitney knows what Great Customer Service and I think a lot about her customer service skills. She was very helpful to me and solve my small payment problem. I give her 10 stars for great customer service."
We responded:
"Thanks so much for the great review! We appreciate your support of this Agency and I am elated Whitney could assist you in solving the issue!"
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Beatrice King

November 14, 2024

5  out of  5
rating by Beatrice King
"All of you are very nice and friendly.people.You really get the job done. I'm glad I chose State Farms..Now I feel safe!! Keep up the good work"
We responded:
"We appreciate your kind words and will always strive to give great service! Thanks so much and let us know if anything else is needed! Janice Gray, Agent"
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Eric Burgess

November 13, 2024

5  out of  5
rating by Eric Burgess
"Whitney was very professional and efficient. I felt as though I was her only client. She is a tremendous asset for State Farm. Whitney made the transition so quick and easy, it’s unbelievable. Thanks for everything!"
We responded:
"Thank you so much! So glad you had a wonderful experience. We look forward to servicing you in the future! Janice Gray, Agent"
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Denise Fizer

October 17, 2024

5  out of  5
rating by Denise Fizer
"Whitney is My Shero.She go over and above with her clients if she don't have the answer.She want stop until she have a correct answer for you.Ms.Janice Gray is an awesome lady as well.But Whitney is the reason for a lot of us staying with State Farm."
We responded:
"Thanks so much for the compliment! We certainly appreciate and value your business! We are available to serve when needed."
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Adrianna McDonald

October 14, 2024

5  out of  5
rating by Adrianna McDonald
"Whitney is amazing and helped me so much! I didn’t know what I was doing at all and she was so kind. I recommend them for renters insurance and car insurance! I get AMAZING BENEFITS with having them."
We responded:
"Thanks so much Adrianna! We are so appreciative of your business and support! Let us know if anything else is needed. Janice "
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Shenah Leonard

October 12, 2024

5  out of  5
rating by Shenah Leonard
"State Farm agent Janice Gray is my go to agent. I’ve been with her for years. She is very personable and good at what she does. She also makes sure her staff does the same. Whitney is the person I always want to talk to if I have to call. She is so sweet and helpful. Even when I’m calling upset with a concern Whitney gets to the bottom of it….these are the people you want to give your business too. I recommend agent Mrs Janice Gray, 100xs over. And if you need help just ask for Whitney😊"
We responded:
"Oh Shenah, thanks soo much! We love you and appreciate your business over the years!!"