State Farm® Insurance Agent Janice Gray
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jacqueline Brown
June 5, 2025
"Spoke to representative Sharon at the Elvis Presley office and she was amazing helping me to resolve my questions. Awesome!!"
"We appreciate you so much! Our goal is to deliver great customer service each and every time! Let us know if you have any other questions."
Lawrence Wilson
May 29, 2025
"Great and helpful service"
"Thanks so much for your business! We appreciate you!"
Phillystene Terry
May 23, 2025
"Whitney actually worked with me for three hours to help find the rates for my auto and home insurance."
"We certainly appreciate your business Phillystene and the 5 Star review of Whitney and this Agency. Great service delivery each and every time is of utmost importance here. Thanks so much and Congratulations on getting married. I saw the photos and you were beautiful!"
Abdoulaye Gadio
May 22, 2025
"Thanks zena Jordan for the professionalism, so sweet and a good costumer service."
"Thanks so much for your business! So glad Zena was able to deliver and assist with what you needed! Professionalism, great customer service and kindness is definitely wonderful to hear!"
Cameron Barnes
March 17, 2025
"Zena was so great! She was very knowledgeable and taught me alot about life insurance."
"Thank you for your valuable comments! We appreciate you as a customer and happy that Zena was able to provide great service and knowledge on life insurance! Thanks Janice Gray"
Cecelia Woods
March 7, 2025
"Great customer service saved money"
"Awesomeness! So happy you are satisfied with the experience! Let us know if we can further assist you! Janice Gray"
Gretch P
February 26, 2025
"Professional, kind, and very helpful. I had an out of state claim and they helped me same day. Great experience!"
"So happy we could assist you! Thanks so much for the opportunity to serve! Janice Gray "
Bee Bee
February 10, 2025
"Zena explained the information I needed very well and she has great customer service."
"Thanks so much! We appreciate you very much. Zena works diligently to serve our customers!"
Linda Jackson
January 6, 2025
"Michi Jones is the very best at Janice Gray's office"
"Thanks so much for the great review ! We appreciate your business and so happy that you are pleased. Thanks Janice Gray! "
Torian Harris
January 2, 2025
"I called and was given excellent customer service from Zena Jordan. She listened to my problem, took the appropriate actions and resolved my issues within minutes. Zena was pleasant, courteous and professional."
"Thanks so much Torian! We appreciate your kind words and very happy that Zena could assist you. Happy New Year to you and your family!"
Earnest Shinault
November 14, 2024
"Whitney knows what Great Customer Service and I think a lot about her customer service skills. She was very helpful to me and solve my small payment problem. I give her 10 stars for great customer service."
"Thanks so much for the great review! We appreciate your support of this Agency and I am elated Whitney could assist you in solving the issue!"
Beatrice King
November 14, 2024
"All of you are very nice and friendly.people.You really get the job done. I'm glad I chose State Farms..Now I feel safe!! Keep up the good work"
"We appreciate your kind words and will always strive to give great service! Thanks so much and let us know if anything else is needed! Janice Gray, Agent"
Eric Burgess
November 13, 2024
"Whitney was very professional and efficient. I felt as though I was her only client. She is a tremendous asset for State Farm. Whitney made the transition so quick and easy, it’s unbelievable. Thanks for everything!"
"Thank you so much! So glad you had a wonderful experience. We look forward to servicing you in the future! Janice Gray, Agent"
Denise Fizer
October 17, 2024
"Whitney is My Shero.She go over and above with her clients if she don't have the answer.She want stop until she have a correct answer for you.Ms.Janice Gray is an awesome lady as well.But Whitney is the reason for a lot of us staying with State Farm."
"Thanks so much for the compliment! We certainly appreciate and value your business! We are available to serve when needed."
Adrianna McDonald
October 14, 2024
"Whitney is amazing and helped me so much! I didn’t know what I was doing at all and she was so kind. I recommend them for renters insurance and car insurance! I get AMAZING BENEFITS with having them."
"Thanks so much Adrianna! We are so appreciative of your business and support! Let us know if anything else is needed. Janice "
Shenah Leonard
October 12, 2024
"State Farm agent Janice Gray is my go to agent. I’ve been with her for years. She is very personable and good at what she does. She also makes sure her staff does the same. Whitney is the person I always want to talk to if I have to call. She is so sweet and helpful. Even when I’m calling upset with a concern Whitney gets to the bottom of it….these are the people you want to give your business too. I recommend agent Mrs Janice Gray, 100xs over. And if you need help just ask for Whitney😊"
"Oh Shenah, thanks soo much! We love you and appreciate your business over the years!!"
Linda Welch
September 19, 2024
"Zena was very helpful when assisting me in switching my insurance policy to State Farm."
"Thank you so much for this review. I am very happy that Zena was able to successfully assist you! We look forward to serving you in the future! Janice Gray, Agency Owner"
Larry Walton
September 11, 2024
"The customer service in this office is excellent. They are very professional when dealing with issues related to my insurance. In the event that anyone needs insurance, I would highly recommend this agency. In my opinion, Michigan Jones, Zena Jordan, and Janice Gray are the best to ever do it."
"Thanks so much! We appreciate your business! "
Teresa Sullivan
August 21, 2024
"I had the pleasure to speak with Whitney Graham - Sease regarding changes request to my life policy. She was very patient as well as knowledgeable in relaying the information."
"We appreciate your business! So glad to hear you had a great experience!"
James Herring
August 14, 2024
"I've been with Janice Gray of State Farm for over 15 years"
"Thanks so much! We appreciate your business! "
Wanda Dixon
August 8, 2024
"Mrs Gray has been my Insurance Agent since 2020 she’s Compassionate and a Great Listener. She is The Best❤️"
"Thanks so much Wanda! We soo appreciate you!"
Diane Johnson
July 31, 2024
"Great customer service, Sharon was very helpful and professional in conducting my business. Thanks"
"We aim to please! Thanks so much! "
Tosavagetohandle
July 29, 2024
"Very unprofessional. I accidentally called the wrong number and when I asked for the person I was looking for she continued to repeat her name and the agency over and over."
"We try to maintain professionalism at all times. I'm very sorry about your experience and would love to talk with you about it and how I can assist. Please feel free to call me at 901-346-7733. Thanks Janice Gray, Agent"
Kelsey Gray
July 23, 2024
"Thank you Whitney and the Janice Gray agency! She was professional, friendly, and efficient! She also helped me save $$$ on my auto insurance."
"Thanks so much!"
Ladjin Docko
July 3, 2024
"Janice Gray has the best staff ever. The customer service is always awesome!!! Kirby provided excellent customer service for me today 7/3/24"
"Thanks so much! We strive to provide great service and be there for our customers!"